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Shipping & Returns



Returned Merchandise - A prior written factory approval is required for all returned merchandise and is subject to a 25% restocking charge and incoming freight. Unauthorized returns will be rejected at the factory. Models not accepted for return: A. Installed units. B. Units shipped from factory more than one year prior to requested return date. C. Units not on current price list

Tax - No federal excise tax included, not applicable to drinking water coolers. The purchaser will assume and pay any tax, duty or assessment, now or hereafter imposed on these products.

Payment - Terms of Payment and if Applicable Cash Discount - net amount due in 30 days of invoice date. Invoices are dated the day of shipment. On all accounts not paid within 30 days from the end of the month in which the invoices are rendered a service charge will be assessed at the rate of 2% per month, beginning on the first of the month following the date on which payment is due.

Freight Damage - Please note any possible damage to any units that you receive no matter how small (torn carton, smashed carton, units laying on their side,etc.). Unless the units are obviously not in working condition, please go ahead and accept them, and note the condition on the delivery receipt. If you need to file a claim for concealed damage

Price - Invoiced prices are those in effect on the date order is shipped. All prices subject to change without notice. Seller is not liable for no fulfillment due to causes beyond his control.

Prices subject to change due to World Commodity Sourcing and Currency Exchange Rates.